98%
Microsoft Excel
Data Modeling
Know Me More
About Me
Insurance & Risk Advisory
Hi, I'm Chisom — Insurance & Risk Management Specialist
Trusted Insurance Advisor with over 5 years of experience in underwriting, claims administration, and client account management within broking firms and insurance companies. Supports senior leadership in delivering seamless client service by managing policy documentation, renewals, and payment processes with accuracy and efficiency. Skilled in negotiating favorable terms with insurers, reconciling complex accounts, and overseeing claims from initiation to settlement.
“Delivering work within time and budget while meeting client requirements is how I lead every engagement.”Download CV
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High-value new business
Won and retained major accounts plus ₦15M in new business.
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Renewal on ₦1M+ accounts
Closed every renewal within SLA timelines for top-tier clients.
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Revenue increase delivered
Consistently drove portfolio growth through strategic programs.
0
Client Retention
Kept retention between 95–100% with proactive engagement.
Evidence of Impact
Key Achievements
Achievement
₦15M+ High-Value Wins
Secured and retained multiple ₦1M+ corporate portfolios with proactive renewal playbooks and board-ready stewardship reports.
100% renewal rate₦15M+ new business30-day SLA closure
Achievement
Stakeholder Appreciation Program
Designed and launched a company-wide appreciation experience that deepened executive relationships and earned board commendation.
Board-recognized innovation95% client satisfactionMulti-channel engagement
Achievement
80% Revenue Growth
Drove portfolio expansion through targeted upsell campaigns, risk workshops, and cross-functional coverage design sessions.
80% revenue increase5+ new strategic accountsLoss ratios improved
What I Deliver
Core Services
/01
Insurance Program Design
Architecting enterprise-wide insurance programs that balance coverage breadth, premium efficiency, and regulator-ready documentation.
Coverage MappingPremium StrategyPortfolio Modeling
- Program blueprints & stewardship slides
- Gap/overlap analysis with mitigation actions
- Carrier-ready submission packs
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/02
Risk Assessment & Analysis
Performing deep-dive audits on manufacturing, construction, and aviation operations to quantify exposure and set loss-prevention priorities.
Exposure DiagnosticsScenario TestingReporting
- On-site risk audit reports
- Loss-frequency & severity dashboards
- Board summaries with prioritized actions
↗
/03
Client Advisory & Consultation
Acting as embedded advisor to C-suites—translating technical insurance language into clear, strategic guidance for key decisions.
Executive BriefingsPolicy EducationGovernance
- Quarterly advisory memos
- Customized knowledge sessions
- Action trackers with SLA ownership
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/04
Policy Negotiation & Placement
Negotiating with top local and international carriers to secure favorable terms, endorsements, and claims handling commitments.
Market EngagementEndorsement CraftingBenchmarking
- Negotiation matrices & comparison tables
- Custom endorsement wording
- Placement reports with timelines
↗
/05
Claims Management & Resolution
Leading end-to-end claims strategy—from first notification to settlement—to protect cash flow and client trust.
Notification StrategyEvidence PackagingSettlement
- Claims playbooks & case trackers
- Evidence & documentation kits
- Negotiated settlement summaries
↗
/01
Insurance Program Design
Architecting enterprise-wide insurance programs that balance coverage breadth, premium efficiency, and regulator-ready documentation.
Coverage MappingPremium StrategyPortfolio Modeling
- Program blueprints & stewardship slides
- Gap/overlap analysis with mitigation actions
- Carrier-ready submission packs
/02
Risk Assessment & Analysis
Performing deep-dive audits on manufacturing, construction, and aviation operations to quantify exposure and set loss-prevention priorities.
Exposure DiagnosticsScenario TestingReporting
- On-site risk audit reports
- Loss-frequency & severity dashboards
- Board summaries with prioritized actions
/03
Client Advisory & Consultation
Acting as embedded advisor to C-suites—translating technical insurance language into clear, strategic guidance for key decisions.
Executive BriefingsPolicy EducationGovernance
- Quarterly advisory memos
- Customized knowledge sessions
- Action trackers with SLA ownership
/04
Policy Negotiation & Placement
Negotiating with top local and international carriers to secure favorable terms, endorsements, and claims handling commitments.
Market EngagementEndorsement CraftingBenchmarking
- Negotiation matrices & comparison tables
- Custom endorsement wording
- Placement reports with timelines
/05
Claims Management & Resolution
Leading end-to-end claims strategy—from first notification to settlement—to protect cash flow and client trust.
Notification StrategyEvidence PackagingSettlement
- Claims playbooks & case trackers
- Evidence & documentation kits
- Negotiated settlement summaries
Software Stack
Skills
Software Skills
Tools I rely on daily to analyze risk, tell compelling data stories, and keep underwriting journeys organized end-to-end.
92%
Power BI
Executive Dashboards
88%
Tableau
Visual Analytics
85%
DocuSign
Digital Workflows
87%
Adobe Acrobat Pro
Contract Review
82%
Figma
Experience Design
90%
Canva
Campaign Assets
75%
Python
Automation Scripts
Credentials
Education & Certifications
Education
Master of Science (M.Sc.) in Data Science
University of East London, UK
In view
Education
Bachelor of Science (B.Sc.) in Economics
Redeemer's University, Osun
Completed
Certification
Associate, Chartered Insurance Institute of Nigeria (ACIIN)
Professional Certification
Completed
Certification
Associate, The Nigerian Council of Registered Insurance Brokers (NCRIB)
Professional Certification
In View
Certification
Structured Technical Training
FAS Consultants
Completed
Certification
Current Development in Fire & Special Perils Insurance Practice 2023
Nigerian Council of Registered Insurance Brokers
Completed
Recognized Excellence
Awards & Recognition
Award
Ranked amongst Top 3 Performers in 2023, 2024 and 2025
For client satisfaction and results
Award
Won and retained a high-value client in 2021
Through strategic networking, earning Unit Manager recognition
Communities
Professional Memberships
Member, Global Citizen
Member, Chartered Insurance Institute of Nigeria – Office Representatives Committee (ORC); collaborated with the board to host CIIN Insurance Week